Telstra, you are a Star!
December 6th 2006 08:13
The ‘system’ simply doesn’t work. I used to have my phone with Telstra but at the time of writing I switched to Optus about 8 months ago… anyway, somehow this left an unpaid amount with Telstra for one phone call or something – 22 cents (as you can see in the picture). Every month, without fail, I get a letter in the mail from Telstra… unpaid amount, 22 cents, ‘payment is not required until next bill’. The next bill is inevitably exactly the same and so it continues. I estimate that Telstra have spent a minimum of some $5 dollars by now. I tell people this, and they reply, “Well, obviously it’s automatic. A computer must send it out”. No shit. No human could possibly make the same error so extenuatingly! I’ll have to pay it eventually just to avoid a bad credit rating, even though I’m told my payment is not required yet and will never actually explicitly be asked to make said payment. But as you can see, the system isn’t working. It’s like the film ‘Brazil’… bureaucracy gone mad. The asylum is running itself. This is just small fry, but imagine what kind of stuff is going on elsewhere with bigger computers and bigger companies and bigger dickheads not looking out for these glitches.
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Comment by Morgan Bell
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way to waste a perfectly good sheet of paper, envelope, and postage you idiots